Company

Company Profile

A little about Us

The Civil Secured Vault and Logistics has provided a high quality, cost-effective level of service to the transportation community for over 100 years – our flagship business, was originally founded in 1899. As a Global Permitted Customs Broker & Export Foreign Freight Forwarder, we participate in all phases of the Automated Broker Interface (ACE, RLF, ACH, AES, AMS, CSI, ISF, reconciliation and all other programs), enabling us to custom clear merchandise or export your cargo as quickly and efficiently as possible.

Although established as a freight forwarder, handling internationally bound cargo in the New York Hudson River area, our focus on providing seamless product and information flow has helped us to grow to the point where we now offer an entire suite of complementary services – Customs Broker, Freight Forwarding, Logistics operations, Trucking and Warehousing.

With our strong emphasis on compliance, we have been recognized as a leader in such programs as the Importer Security Filing initiative(ISF). All of our locations are staffed with licensed Customs Brokers that offer years of expertise that professionally represent our customers and meet all regulatory requirements.

Founder

  • Amanda Wilson Corperate Affair Director

    Amanda Wilson is strong smart woman who happens to run the affairs of our company. She has been with the company for so many year now.

  • Davis Hoang Director of Logistics

    David Hoang is the Director of Logistics. He is smart and hardworking

  • John Rukman Founder & Vice President

    Meet our Vice President, He is one of our founding member. A strong, dedicated, talented smart man who has led this company through every storm to success.

Mission & Vision

Mission

We are dedicated to creating unique partnerships that provide logistics solutions resulting in value added services that will exceed our customers’ expectations. Our ability to adapt to market changes, create new trends and provide customized solutions will continue to allow us to identify and execute key strategies with our clientele. Moving forward, our goals are to be innovative, to create modern and dependable programs, maintain industry compliance, and to deliver “One Global Solution” seamlessly connecting the hemispheres.

Vision

Our aim is to act as an indispensable partner to our clients by helping them build and maximize sustainable competitive advantages. We do this by helping them get their products to market quickly, efficiently, and safely. In addition to our expertly crafted and reliably delivery solutions, our clients can rest assured that every interaction will be driven by integrity and respect, the fundamental principles of our business.

Quality Policy

Civil Secured Vault and Logistics is a logistics group with employees and partners worldwide. We have our own offices in 19 countries, and our business keeps growing. We will continue our global expansion to ensure that we are an attractive partner to our customers.

  • High quality is an integrated part of Civil Secured Vault and Logistics’ management system. Our quality management system documents the coordination of processes within our organisation.
  • We always focus on our customers and the cooperation between our customers, suppliers and employees.
  • Any quality deviations will be registered and dealt with through our quality management system to avoid any recurrence.
  • This is why Civil Secured Vault and Logistics has built a quality management system in accordance with the requirements of ISO 9001 and this system covers all activities of the our locations
We love what we do and we make it our topmost priority to please our customers because without them we wouldn’t be here!

 

Our Objective

  • Respect customer agreements
  • Focus on customer needs
  • Register deviations
  • Deal with customer inquiries prompt and professionally
  • Advice our customers within all types of transportation issues
  • Deal with deviations and claims fast and effectively.
  • Offer quality services at affordable price
  • Fast transportation and delivery

Our Values

We’re curious. We push boundaries through game-changing ideas—the kind of advances no one else thinks are possible. We have the passion to invest in pioneering technologies that will help our customers come out on top.

We ask, ‘What if?’—We’re boldly optimistic about reinventing industries and shaping the future of how business can meet customer needs. We embrace change. That’s how we discover original ways to solve challenges and create wins for our customers and their customers.

Our Commitment

We are commited to be the leading logistic solutions provider to our customer. We continually improving & implementing a quality management to achieve it

signature

John Rukman, Vice President
Civil Secured Vault and Logistics